Elena Alekseeva

Global B2b Customer Service Manager @Royal Canin

Mannheim, DE

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jun 2023 — Present

Global B2b Customer Service Manager @Royal Canin

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EDUCATION

N/A

Ernst&Young

Finances for non-financial managers

N/A

INSEAD

Conducting business across cultures

N/A

Moscow State University of Culture (MGIK)

Management

N/A

SAP

SAP Sales & Distribution

N/A

iWENGO

E-Commerce/Electronic Commerce

SKILLS

NegotiationDemand PlanningBusiness StrategySupply ChainSapChange ManagementOperations ManagementProduct DevelopmentWarehousingFmcgProcess ImprovementSupply ManagementSupply Chain ManagementManagementForecastingContinuous ImprovementCross-Functional Team LeadershipInventory ManagementLogistics ManagementKey Account ManagementSales OperationsCustomer ServiceLogisticsBusiness Process Improvement

ABOUT ELENA ALEKSEEVA

27 years of practical experience in all supply chain areas• Strategic thinking• Business transformation • Service performance management• Digital transformation• Operational Excellence• People management• Order management in systems SAP, Navision• Providers management (3PL, forwarders, call-center)• Change management• Project Management • Presentation skills• Lean practitioner • Data collection & analysis• English fluent• Spanish - basic (A2), German - spoken (B1)• Remote & hybrid management• International communication

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