Eleazar Acevedo

Customer technical Engineer (IP/MPLS/SDN/SDWAN) across all Americas.

Role
Technical Support Professional at Nokia
Location
Dallas, TX, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Eleazar Acevedo

I am an expertise Engineer with more than 12 years working with multi vendors IP technologies (CISCO, ALCATEL-LUCENT -Now Nokia, Huawei, among other) attending very demanding telecom customers, supporting my knowledge with my international Certifications and my background is based on the Implementation and support of the most important ISPs in all Latin America and North America (CANTV, Telefonica Movistar, Netuno, AMX group, Azteca Group, Telus, AT & T, Milicom, etc.); Also I have more than 8 Years leading groups with more than 9 People (Technical Leader/Coordinator) including high development and performance, accomplishing Services Level Agreements for our customers and the Satisfaction of them, besides I am proficient in Spanish (native language) & English.On the other Hand, I have wide experience in the Design of IP/MPLS Networks and Enterprise IP/Security Networks, SDN and Virtualization Plattforms; furthermore I have international Experience supporting/designing Networks for ISPs.Specialties-CCNA-CCAS-CCAI-CCNP-CCNPS-Nokia 3RP certified-Troubleshooting-Design-DPIs-Virtualization-Containers-SDN-5620 SAM (NSP)-RHEL-IP/MPLS-SDWAN-ElasticSearch-Leadership-Knowledge of Coaching Techniques-Customer Relationship Management

Experience

  1. Technical Support Professional

    Nokia

    Dec 2010 — Present · Bogotá D.C., CO

Education

  • Instituto Europeo de Posgrado - IEP

    Master of Business Administration - MBA, Business intelligence and big data

  • UNEFA

    Magister, IT Management

    2010 — 2012

  • UNEFA

    Engineer, Telecomunications

    2004 — 2009

  • UAH

    Especialist, System, Networking, and LAN/WAN Management/Manager

    2006 — 2008

Skills

  • Troubleshooting
  • Mpls
  • Vprn
  • Network Administration
  • Project Management
  • Cisco Asa
  • Vll
  • Network Security
  • Pix
  • Ccai
  • Teamwork
  • Comptia a+ Essentials
  • Team Leadership
  • Ccnp Route Instructor
  • Network Architecture
  • Vpls
  • Networking
  • Management
  • Sdn
  • Cisco Systems Products
  • Compromise Agreements
  • Ccna Security Instructor
  • 3g
  • Asa
  • Ccnp
  • Internet Protocol (Ip)
  • Network Virtualization
  • Network Design
  • Ccna Security
  • Ccna
  • Nrsi
  • Ip
  • Network Engineering
  • Sandvine
  • Ccna Instructor
  • Cisco Technologies
  • Project Planning
  • Telecommunications
  • Metro Ethernet
  • Multiprotocol Label Switching (Mpls)

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Eleazar Acevedo — Technical Support Professional at Nokia in Dallas, TX, US | Unifers