Eleanor G.
Customer Service Representative @Aviva
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WORK HISTORY
Customer Service Representative @Aviva
Norwich, GB
My role requires me to provide telephone support to Aviva motor insurance customers, giving them impartial guidance and discussing the options available. I work in a fast-paced environment which requires me to have a complex understanding of the products I work with and the capability to easily articulate this information to the customer.I have also been given a number of opportunities to collaborate with my colleagues looking at customer journeys and how processes can be improved to better customers experiences with Aviva.
EDUCATION
ICAEW
Certificate in Finance, Accounting and Business
City College Southampton
Level 3 Extended Diploma in Business
University of East Anglia
Bachelor of Arts - BA
City College Southampton
Level 3 Foundation Diploma in Business
Crestwood Community School
GCSE
ABOUT ELEANOR G.
Customer Service Representative at Aviva, Norwich
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