Jim Elder
Customer Success Manager @Community Brands
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WORK HISTORY
Customer Success Manager @Community Brands
Edinburgh, GB
EDUCATION
University
Dundee College of Education, Teaching and Learning
Ross High School, Tranent, East Lothian
Science
SKILLS
ABOUT JIM ELDER
I have successful experience in both education delivery and commercial sales roles. I am a passionate worker who strives to provide sound advice for the use of technology in business and in learning.My personal research has enriched my understanding on how technology changes lives and this drives me to successfully deploy technology and change management to truly make a difference.I am a people person and thrive working with customers, colleagues and associates on shared goals and targets. Realising new possibilities and shared learning journeys.I am also a highly motivated worker, communicate effectively and bring others with me as a proactive and effective leader. I have a deep and considered knowledge on Apple products, the whole Apple environment and how this influences lives, transforms education and impacts on business and individuals.I am comfortable working at senior level in meetings and have considerable experience presenting ideas and solutions to large and small audiences.I manage workflows efficiently, deliver programmes, training, conferences and daily tasks effectively, work well under pressure and manage simultaneous processes efficiently.Apple technologies I know well:Mac,iPad, iPhone,iPod, Apple TV, Timecapsule, iTunes, iTunes U, Applecare, Apple for Education, Apple for Business, Apple Training, ASTO, iLife, iWorkAlso:Designing and implementing mobile technology strategies, Apple, Google, Microsoft, Dell, HP, CPD, Training, Event Management, Leasing, InfrastructureCloud, MDM, Salary Sacrifice
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