Elavarasan M

About Elavarasan M

Fulfilment Manager with 12+ years of experience building and scaling high-performance fulfilment operationsacross pharma, e-commerce, and omni-channel retail. Proven expertise in P&L ownership, cost-per-orderreduction, regulatory compliance, inventory governance, and go-live execution. Currently managing the Tata1MG\'s Chennai Fulfilment Centre with industry-leading shrinkage (0.01%), 98% audit compliance, and 25% costreduction. Recognized for transforming underperforming facilities into high-output, low-risk operations.

Experience

1. Fulfilment Manager

   Tata 1mg

   Feb 2022 — Present · Chennai, IN

   Leading a fulfilment centre supporting B2C orders and replenishment for all Chennaidark stores in a Schedule-H, temperature-controlled environment, ensuring SLA, TAT,and OTIF compliance.•Managing end-to-end warehouse operations including inbound, inventory, picking,packing, dispatch, and last-mile coordination across multiple shifts.02/2022 – CurrentChennai•Delivering OTD, OTIF, and fill-rate targets consistently with zero SLA breaches.•Controlling inbound ageing to D-1 by ensuring timely pre-GRN, GRN, RTV, and PROclosure.•Owning ₹27+ Cr of inventory across 10+ lakh units, SKUs, and maintaining FEFO, batch traceability, and expiry control.•Managing QC, GRN, put-away, zone mapping, and vendor follow-ups through BPOS/WMS.•Achieving 0.01% shrinkage through cycle counts, location audits, and IRTmanagement.•Supervising picking, packing, labelling, and dark-store-wise dispatch to ensureaccurate and on-time last-mile delivery.•Managing 3PL partners, route planning, dock scheduling, and fleet TAT, including coldchain vehicles, to prevent dispatch delays and temperature breaches.•Leading recruitment, shift rostering, attendance, and productivity (IPP/QPP) acrossmulti-shift operations.•Owning CPO, OTIF, TAT, fill-rate, order accuracy, and shrinkage KPIs.•Reducing cost per order by 25% through manpower optimisation, OT control, andproductivity improvement.•Managing HRD, PSP, Schedule-H, and cold-chain compliance across the fulfilmentcentre and Chennai dark store supply network.•Delivering 98%+ Green Zone audit scores in TBEX, internal, and surprise audits withzero regulatory non-compliance.•Leading the Chennai fulfilment network go-live in 7 days (vs 12 planned) with 95%stock live and no business disruption.•Implementing FEFO-driven inventory governance, eliminating expiry loss andcompliance risk.

Education

• University of Madras

  Bachelor of Commerce - BCom, Business/Commerce, General

• University of Madras

  Master of Business Administration - MBA, Logistics, Materials, and Supply Chain Management

  2025