Elangovan Panchatcharam

About Elangovan Panchatcharam

Experienced Sales Director | Driving Business Growth and Transforming Retail Solutions Passionate about driving growth and delivering seamless solutions Gofrugal (20••••12, 20••••••20+ years of experience in the retail technology industry, with a focus on Gofrugal Versatile roles including Product Consultant, Support Engineer, 24x7 Support Center, and QA Engineer Deep understanding of retail operations and the importance of exceptional customer support Founded and successfully managed own retail business in 2013 Zoho (2023-Present) Thrilled to join Zoho as Sales Director in the POS division Leading sales strategy and driving revenue growth with a talented team Leveraging Zoho\'s comprehensive suite of products to deliver cutting-edge POS solutions Building strategic partnerships and staying ahead of market trends What sets me apart Proven ability to understand customer needs and deliver exceptional results Strategic mindset and leadership skills that drive transformative growth Deep industry knowledge and commitment to staying updated on retail technology Empowering businesses with state-of-the-art solutions for streamlined operations and enhanced customer experiences Let\'s Connect! Reach out to explore collaboration opportunities, industry insights, or discuss how I can help you achieve your business goals. Together, let\'s shape the future of retail technology and drive success in today\'s dynamic market

Experience

1. Sales Director

   Zoho

   Jul 2023 — Present · Chennai, IN

   As the head of Sales and Revenue for the POS division at Zoho from India East and South regions, I spearhead the strategy, execution, and growth of our cutting-edge point-of-sale solutions for retail, restaurant, and distribution businesses. With 23 years of industry expertise, I have a proven track record of driving digital transformation, expanding markets, and building strong customer partnerships.My role bridges leadership and innovation—developing and implementing sales strategies, overseeing high-performing teams, and cultivating long-term relationships with clients and partners. I lead revenue growth by identifying opportunities, customizing solutions for diverse business needs, and ensuring seamless end-to-end project delivery. My focus extends to competitive analysis, sales forecasting, and aligning our offerings with market trends to maximize client ROI.Highlights- Successfully scaled Zoho’s POS presence across multiple regions, helping retailers and restaurants leverage technology for efficiency and profitability- Built and led dynamic teams, driving high performance and exceeding sales targets through mentorship, training, and clear objective setting- Championed customer-centric solutions, enhancing business processes for clients in retail, F&B, and distribution sectors- Deep expertise in project management, contract negotiation, and revenue forecasting, ensuring compliance and sustainable growth.This summary demonstrates deep industry experience, strong leadership, and the results-driven mindset expected from a senior sales leader in the POS software domain.

Skills

• Windows
• Building Business Partnerships
• Product Management
• Community Partnership Development
• Leadership
• Quality Assurance
• Sales Management
• Consulting
• Business Development
• Establishing Strategic Partnerships
• Customer Relationship Management (Crm)
• Partner Programs
• Partner Management
• Business Analysis
• Channel Partners
• Sales
• Sales Prospecting
• Business Strategy
• Microsoft Sql Server
• Project Management
• Business Partner Support
• Partnerships
• Trusted Business Partner
• Team Management
• Managing Partner Relationships
• Sql
• Partnership-Building
• Strategic Partnerships
• Business Partner Relations
• Partnership Marketing
• Market Research
• Deal Closure
• Pre-Sales
• Team Leadership
• Product Demonstration
• Strategy
• Strategic Partner Relationship Management
• Partner Development
• Sales Operations
• Account Management