Elaine Sugimoto Plasse

Learning & Development Manager @Grand Pacific Resorts

San Diego County, CA, US

EMAILS

e••••••@grandpacificresorts.com

MOBILE NUMBERS

+14•••••••86

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WORK HISTORY

Nov 2015 — Present

Learning & Development Manager @Grand Pacific Resorts

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Carlsbad, CA, US

Supports the culture, mission statement and core values of Grand Pacific Resort Management working closely with the Director of People & Culture to oversee, grow and improve learning, development and succession planning by delivering new hire orientation, as well as service and leadership development training for management and associates across the management company.

EDUCATION

N/A

Fashion Institute of Design & Merchandising

Associate's degree

N/A

College for America at Southern New Hampshire University

Bachelor's degree

SKILLS

FashionOrganizational DevelopmentCoachingMerchandisingLeadership DevelopmentInstructor-Led TrainingRecruitingTrainingVisual MerchandisingRetailHuman ResourcesTeam BuildingCustomer ServiceSalesLeadershipManagementMicrosoft ExcelInformation SystemsLong-Term Customer RelationshipsCustomer SatisfactionCustomer RetentionCustomer Service ManagementCustomer Service TrainingTraining FacilitationTraining LeadershipTraining DeliveryCustomer ExperienceCustomer-FacingCustomer Experience ManagementLearning StylesInventory ManagementCrmInventory ControlCommunication SkillsCustomer EngagementCustomer OrientedTeam LeadershipTeamworkCross-Functional Team LeadershipTeam Building Facilitation

ABOUT ELAINE SUGIMOTO PLASSE

Energetic and results driven Training and Customer Service professional with Fortune 500…

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