Elaine Sciarretta

Elaine Sciarretta

Director of Account Management @HomeServe USA

New York, NY, US
MOBILE NUMBERS
+12•••••••62

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WORK HISTORY

Jul 2023 — Present

Director of Account Management @HomeServe USA

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Norwalk, CT, US

EDUCATION

N/A

University of Massachusetts Amherst

Bachelor's Degree, Communications

N/A

University of Bridgeport

Master of Business Administration (M.B.A.), Marketing

2025

Sacred Heart University, Jack Welch School of Business

Pursuing Graduate Certificate at Sacred Heart University, Digital Marketing

SKILLS

Product MarketingAcquisition MarketingCredit CardsStrategic PartnershipsStrategic CommunicationsCustomer RetentionProblem SolvingBusiness PlanningFinancial ServicesCrmCross-Functional Team LeadershipB2bRelationship ManagementLoyalty MarketingDirect MarketingMarketing StrategyStrategyCompetitive AnalysisCustomer ExperienceManagementBusiness DevelopmentMarketingLeadershipCustomer Relationship Management (Crm)Process ImprovementStrategic PlanningProject ManagementProduct DevelopmentLoyalty ProgramsAnalyticsCustomer EngagementRetention MarketingSegmentationVendor ManagementCustomer AcquisitionMarketing ManagementProgram ManagementConsultingProduct ManagementProduct Development & Management

ABOUT ELAINE SCIARRETTA

Accomplished B2B and B2C Loyalty Marketing and Operations leader with experience in designing, building and growing programs that maximize customer and employee loyalty and ROI. Demonstrated ability to develop, operationalize and optimize strategies by closing the gaps between concept, execution, and results. Thoughtful, decisive leader that gains buy-in from senior stakeholders, mobilizes external partners and internal cross-functional teams to execute on multi-million dollar business and technology initiatives. Strong people leader, problem solver and decision maker with unique expertise in loyalty program strategy development, implementation, and operational execution. Ability to establish productive internal and client relationships and effectively influence within a complex, franchised organization.Specialties: Acquisition Marketing;Product Management; Retention; Client / Partner Management; Customer Engagement / Experience;Loyalty - rewards program; Vendor Management;Negotiation;Strategy;Cross-sell;Consultative sales;Customer Marketing; Customer segmentation;Project Management;Call Center ManagmentPlease contact me at e••••••••@gmail.com

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