Elaine Mason
Head of Claims @Africa Specialty Risks
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WORK HISTORY
Head of Claims @Africa Specialty Risks
London, GB
Responsible for leading ASR’s claims function across all of ASR’s underwriting platforms in Bermuda, Mauritius, and at Lloyd’s. This will include developing cutting-edge claims operations, philosophy, and technology, as well as focusing on designing and implementing a new talent strategy.Working with our partners to bring insurance solutions to those in need enabling development in Africa and other developing countries
EDUCATION
Chartered Insurance Institute ACII
Chartered Insurance Practitioner
SKILLS
ABOUT ELAINE MASON
Elaine Mason is a highly experienced insurance and reinsurance professional who has more than 30 years’ experience and who has managed a range of claims portfolios with values in excess of $500 million.Dealing in both direct insurance and reinsurance, Elaine has worked in a range of classes including casualty, professional indemnity (including medical malpractice), motor, property, A&H and speciality lines. In reinsurance, Elaine also has experience in marine, energy, aviation and structured alternative risk transfer (ART) products.Having worked in both the company market and for Lloyd\'s of London syndicates, her experience ranges from handling large contentious individual claims to the management of high frequency/low value claims such as those seen in the travel insurance market. With more than 25 years spent in claims management, Elaine is experienced in portfolio management, Key Performance Indicators and staff development. She is passionate about ensuring that systems and internal procedures around the claims agreement and payment process remain efficient and as cost effective as possible.An efficient and respected communicator, Elaine has a reputation as an honest, industrious problem-solver who has great integrity. An Associate of the Chartered Insurance Institute, Elaine has been a member of several Lloyd’s Market Association (LMA) groups, including the LMA Reinsurance Claims Group, Claims Group for Lloyd’s China, LMA Claims Focus Group, and the LMA Non-Marine Claims Group.Specialties: Insurance & Reinsurance Claims,Lloyd\'s of London & London Company Market,Mediation & Arbitration Services,Delegated Lead and 2nd Lead Claims Handling Service, Complex Claim Case ReferralsClaim Processing SupportQualitative ReviewsPortfolio Management,Mentoring
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