Elaine Dolan

About Elaine Dolan

I\'m a seasoned Business and IT Systems Professional, supporting key enterprise projects and technology initiatives by delivering large and small projects on schedule. Skilled in all phases of System Development Life Cycle (SDLC) methodologies, including lead responsibility by analyzing business processes, partnering with Cross-Functional Stakeholders and teams. Detail Oriented | Data Driven | Strong Work Ethic | Flexible | Self-StarterI thrive being part of a fast-paced team environment. I am passionate about cultivating and maintaining successful relationships, working with customers, and being part of a team that promotes personal growth and collaborative innovation.Specialties:• Operational Process Improvement• Waterfall & Agile Methodology• Privacy / Risk Management / Compliance• Mentoring and growing team Members• Access Management• Hogan software applications - Integrated Deposit System (IDS), Customer Information System (CIS), and Financial Support System (FSS)

Experience

1. System Analyst 2 - Identity & Access Management

   Nordstrom

   Apr 2021 — Present

   Manage Identity Access Management by supporting system access onboarding, transfers / changes, terminations, and system security audits.• Provide daily support to to resolve Incident and Task queue as assigned to our IAM team.• Assess and resolve user access problems.• Maintain accuracy of IAM documentation.• Work as a liaison between business and technical team to enhance collaboration driving continuous improvement for Identity initiatives.

Skills

• User Acceptance Testing
• Integration Testing
• Test Scripts
• Quality Assurance
• Hp Quality Center
• Integration
• Regression Testing
• Test Planning
• Analysis
• Testing
• Software Development Life Cycle (Sdlc)
• Quality Center
• Requirements Analysis
• Business Requirements
• Software Documentation
• Business Analysis
• System Integration Testing