Elaine Ross

Executive Personal Assistant @Costain Group PLC

London, GB

Proactive diary management: organising meetings, managing priorities and deadlines effectively, with the objective of clearing unnecessary commitments and allocating sufficient preparation time for meetings. Booking monthly site visits for both directors, liaising with the Project Directors and Project Support to ensure a seamless experience. Booking meeting rooms and organising refreshments / lunches.Maintaining key relationships: liaising with external customers and partners to ensure regular meetings are held. Liaising with colleagues at all levels, including other Executive PAs, and PAs within the Division to ensure diary alignment.Email oversight and inbox management: deadline and email management, including initial drafting of communications where appropriate or escalation to the Director.Managing briefing notes for the CEO and CFO, ensuring these are delivered on time.Meeting attendance: production of agendas, minutes and support with actions at monthly team meetings.Travel: organising detailed travel plans, accommodation,(booking train travel, hotels, restaurants, taxis or hire cars).Events: assisting with coordination of internal and client events.Collating and distributing meeting papers, agendas and monthly Executive Board report.Maintaining an effective and efficient virtual filing systemExpenses: collating and submitting expense forms for the 2 directors.

Anglia Ruskin University

Modern Languages, French, Spanish

Mortimer Road Comprehensive

O Levels