Elaina Rodriguez Garza

Customer Experience Specialist | Training & Knowledge Systems Builder | Transforming Customer Insights Into Scalable Solutions

Role
Customer Support Specialist at Thatch
Location
Austin, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Elaina Rodriguez Garza

Healthcare leader with a post-professional doctorate degree in Occupational Therapy and over eight years of progressive leadership experience. Passionate about integrating technologies and leveraging data to improve outcomes for patients in healthcare and processes within military operations through EHR systems such as Epic and HR systems such as IPPS-A. Excited to contribute clinical expertise and leadership to healthcare innovation.

Experience

  1. Customer Support Specialist

    Thatch

    Sep 2025 — Present

Education

  • Tuskegee University

    Bachelor’s Degree, Psychology

    2012 — 2016

  • University of Southern California

    Doctorate of Occupational Therapy (OTD), Occupational Therapy/Therapist

  • University of Southern California

    Master's degree, Occupational Therapy/Therapist

    2019 — 2021

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Elaina Rodriguez Garza — Customer Support Specialist at Thatch in Austin, TX, US | Unifers