Elaina Olmo

Sr Customer Service Manager, Airport Customer Care

Role
Sr Customer Service Manager at American Airlines
Location
Dallas-Fort Worth, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Elaina Olmo

I\'m a Senior Customer Service Manager for DFW\'s Customer Care department. Working at…

Experience

  1. Sr Customer Service Manager

    American Airlines

    Jul 2025 — Present

Education

  • The University of Texas at Austin

    Bachelor of Arts (B.A.)

    2012 — 2016

  • Sophia University

    Japanese, Japanese Religion and Society, Japanese Contemporary Theater

    2015 — 2015

Skills

  • Data Analysis
  • Creative Writing
  • Legal Research
  • Microsoft Word
  • Customer Service
  • Research
  • Microsoft Office
  • Facebook
  • Public Speaking
  • Teamwork
  • Microsoft Excel
  • Powerpoint
  • Editing
  • Social Media
  • English
  • Event Planning

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Elaina Olmo — Sr Customer Service Manager at American Airlines in Dallas-Fort Worth, TX, US | Unifers