Eladio Hernandez

About Eladio Hernandez

Experienced Lead Training Manager of Design, with a demonstrated history of working in…

Experience

1. AVP & Training and Development Manager

   Ocean Bank

   Dec 2023 — Present · Miami, FL, US

   As Assistant Vice President and Training & Development Manager at Ocean Bank, you lead the implementation of enterprise-wide training strategies, with a strong focus on regulatory compliance across BSA, Security, Internal Audit, and Compliance. You design and oversee training programs, budgets, and evaluation processes that drive measurable improvements in audit readiness and performance. Your role encompasses instructional design, leadership development, multimedia content creation, and logistical execution of training initiatives. You collaborate with auditors, stay current on banking regulations, and ensure 100% adherence to federal guidelines through a meticulously managed regulatory training calendar.

Education

• Barry University

  Bachelor of Science - BS

• Barry University

  Master of Business Administration - MBA

Skills

• Coaching
• Vendor Management
• Sales Operations
• Customer Retention
• Customer Service
• Customer Satisfaction
• Training
• New Business Development
• Mobile Devices
• Wireless
• Employee Training
• Product Marketing
• Mpls
• Salesforce.com
• Business Strategy
• Cellular Communications
• Sales Management
• Managed Services
• Project Management
• Unified Communications
• Leadership Development
• Direct Sales
• Voip
• Broadband
• Dsl
• Solution Selling
• Sales
• Job Aids
• Business Development
• Call Centers
• Ip
• Team Management
• Customer Experience
• Selling
• Team Building
• Management
• Cross-Functional Team Leadership
• Product Management
• Team Leadership
• Telecommunications