Ekta Mishra

About Ekta Mishra

I am a dedicated and results-driven professional with a diverse background in the finance and retail sectors. Having an experience in accounts receivable domain, I have honed my skills in managing financial transactions and maintaining strong client relationships.Currently, I am thriving in my role as an Associate in the Retail Process Competitor Monitoring Team, where I utilize my analytical prowess and attention to detail to ensure that our retail processes are aligned with industry standards and continuously improved to meet customer demands.As I continue to evolve in my professional journey, I remain committed to achieving excellence in the retail domain and embracing challenges that push me beyond my limits. My ambition is to leverage my expertise and experience to make a meaningful impact within the retail industry, ultimately driving growth and success for the organization I am a part of.I am excited about the opportunities that lie ahead and look forward to contributing my skills and passion to create a positive impact within the retail domain.Skills - Microsoft Excel, Word, Outlook, Excellent Communication Skills, financial principles & invoice management.

Experience

1. Retail Process, Cmt Ops

   Amazon

   Jun 2023 — Present · Bengaluru, IN

   Auditing operations teams and system outputs to ensure accuracy and compliance.• Suggesting and implementing process improvements to enhance efficiency and effectiveness.• Identifying emerging process performance trends to proactively address potential issues.• Tracking and maintaining quality metrics of assigned processes to measure performance.• The CMT directly influence customer buying decisions and the overall online user experience.• The Category Management Team\'s primary goal is to ensure Amazon remains competitive in the online space by offering the best prices.Skills- Quality Metrics, Pricing Analytics, E-Commerce, Retail Category Management, & Microsoft Excel.

Education

• ST MIRA'S COLLEGE FOR GIRLS PUNE

  Bachelor of Commerce - BCom, Banking & Finance

  2016 — 2019

• Savitribai Phule Pune University

  Master of commerce, Business Administration and Management, General

  2019 — 2021