Ekow Daniels
Relationship Manager, Screenwriter & Film Critic
- Role
- Customer Success Account Manager at Cisco
- Location
- Walnut Creek, CA, US
- LinkedIn followers
- 500 followers
About Ekow Daniels
10+ years as a Relationship Manager, Screenwriter & Film Critic • Pursuing MFA in…
Experience
Customer Success Account Manager
Nov 2019 — Present · San Francisco, CA, US
Co-manage mid-market customers totaling $50M+ in annual revenue• Onboard new clients with technical team to ensure a smooth implementation process• Co-develop marketing campaigns for customer retention• Monitor customer health and proactively address risks of churn• Partner with communications team, ensuring brand consistency when crafting campaign messaging for targeted segments• Advocate for customers internally by sharing feedback with Product, Sales, and Support teams• Identify cross-sell opportunities and collaborate with internal teams to increase revenue• Engage customers through events, beta tests, and advocacy opportunities• Collaborate with internal teams to enhance product offerings and ensure alignment with customer needs
Education
Academy of Art University
MFA, Screenwriting
Principia College
BA, English Literature
Skills
- Sales
- Relationship Management
- Banking
- Merchant Services
- Screenwriting
- Entertainment Industry
- Customer Service
- Commercial Banking
- Risk Management
- Management
- Portfolio Management
- Public Speaking
- Credit Analysis
- Credit
- Writing
- Recruiting
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.