Eklavya Verma

About Eklavya Verma

19 years’ experience in Hospitality, Institutional Sales, Consulting and Learning. Presently focusing on curating training programs and interventions across employee lifecycles - leveraging AI tools for meaningful content, mapping competencies, and measuring impact.Core competencies include Process Improvement, Project Management, Line Management and People Development.Certifications - Six Sigma Black Belt and Instructional Design

Experience

1. Learning and Development Sr Specialist

   Smollan

   Oct 2023 — Present · Navi Mumbai, IN

   Curating and managing Training Programs for different levels of employee lifecycle (new hires, top performers, optimal performers, bottom boxers)- last mile, supervisors and managers.* Gamified Learning development and deployment.* Curating interventions for HO based officers, executives and managers based on PDPs.* Guiding team members and colleagues on process management, content curation and program delivery.

Education

• Welingkar Institute of Management

  Post graduate certificate, Retail Management

  2019 — 2020

• Institute of Hotel Management, Catering Technology and Applied Nutrition Mumbai - IHM Mumbai

  BSc H&HA, Hotel/Motel Administration/Management

  2004 — 2007

Skills

• Front Office
• Market Research
• Banquets
• Sales
• Coaching
• Hotel Management
• Team Management
• Hotels
• Menu Development
• Alcoholic Beverages
• Fine Dining
• Contract Negotiation
• Business Planning
• Catering
• Hospitality Management
• Revenue Analysis
• Restaurants
• Food & Beverage
• Customer Service
• Training
• Customer Satisfaction
• Marketing Management
• Restaurant Management
• Team Leadership
• Institutional Sales
• Brand Management
• Hospitality
• Hospitality Industry
• Brand Loyalty
• Wine