Eklakh

About Eklakh

I’m a Design Leader with 11+ years of experience delivering user-centric products across ecommerce (B2C), enterprise B2B, SaaS, healthcare, and fintech workflows. My work spans end-to-end product design—from research to polished interfaces—shaped through close collaboration with global engineering and product teams.Currently at Omnicell India, I lead UX initiatives for complex healthcare automation products. I also travel onsite to the USA for customer interactions, workflow studies, and clinical research, bringing real-world insights directly into the design process.Domain Strengths: • Fintech & Payments: Designed SaaS-based payment workflows (billing, subscriptions, transaction flows), improving clarity, trust, and compliance—experience that translates strongly to fintech products. • Ecommerce (B2C): Scaled user journeys for high-volume consumer platforms. • B2B & SaaS: Built enterprise-grade workflows, dashboards, and design systems for complex products.What I Focus On: • User Research: Usability testing, interviews, workflow shadowing, and data-driven design decisions. • Design Systems: Establishing scalable systems to ensure consistency and reduce technical debt. • Team Leadership: Mentoring designers, improving processes, and building a collaborative, outcome-focused design culture.Along with strong product design expertise, I also work hands-on with HTML, CSS, and JavaScript, enabling me to create high-fidelity prototypes, improve design–engineering collaboration, and ensure pixel-perfect implementation.

Experience

1. Lead Product Designer

   Omnicell

   Apr 2024 — Present · IN

   Designing and delivering end-to-end experiences across cloud, mobile, and kiosk/touch products that support medication management and clinical workflows in hospitals and pharmacies.•Designed unified workflows across cloud, mobile, and kiosk/touch platforms, ensuring consistency and ease of use across all product surfaces.•Solved complex healthcare challenges for B2B (SaaS) users by simplifying high-stakes workflows for nurses, pharmacists, technicians, and patients.•Conducted hands-on user research and on-site studies in the USA, observing clinical staff and gathering insights that directly shaped product decisions.•Partnered closely with product, engineering, and clinical teams to drive alignment, validate solutions, and deliver user-centric product improvements.•Improved experience quality through design system adoption, building scalable patterns that reduced inconsistencies and improved development speed.•Led critical UX efforts across cloud dashboards, mobile apps, and hardware touch interfaces, balancing technical constraints with usability standards.•Mentored designers, facilitated critiques, and improved handoff processes, strengthening cross-functional collaboration and design quality.•Leveraged Figma Make to create high-fidelity prototypes that improved the accuracy and efficiency of user testing.

Education

• Alliance University

  Executive MBA, Project Management

• Manonmaniam Sundaranar University

  Bachelor's degree in art & design, Design and Applied Arts

  2009 — 2012

Skills

• Graphic Design
• Graphics
• E-Commerce
• Brochures
• Mobile Platforms
• Illustrator
• Web Design
• Photoshop
• Quality Assurance
• User Interface Design
• Interaction Design
• Photography
• Indesign
• User Experience