Ekankita Agrawalla
Program Manager - Product Strategy | Process Design & Improvement | Merchant Experience | Product Operations | Experience Lead
- Role
- Program Manager - Strategy Profitability at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ekankita Agrawalla
I am an experienced professional overseeing diverse aspects of product development, process design, product operations, and end to end client relationship. My core objective is to foster effective communication and provide essential inputs to support the team in achieving their goals including product launches, improvement in customer and merchant experience initiatives, sales initiatives etc.I bring close to 8 years of experience working with major companies like Phone Pe, Zomato and ICICI Bank\'s wealth management division across multiple projects spread across Product Operations, Process Design and Marketing across FinTech and Food Tech industries. As a result of this background, I bring a high level of domain expertise and a solution-centric approach.Analysis skills: Strategy, Merchant experience | Process Design | Program Management | Customer Experience | Customer Retention | Product Operations | Team Management | Stakeholder Management | Project Management | Strategic Account Management | Campaign Management | Advertisement Sales | Report Presentation | Business Analysis | Product Development | Brand Promotion | Institutional Liaising | Data Analysis | Data Visualization (Re-dash)| Customer Relationship Management | Business Development | Portfolio Management | Client Servicing | Client Acquisition | Task Prioritization | Advanced Google Sheets | MS OfficeDomain skills: Food Tech | FinTech | BankingWhen not working, you will find me dancing. Please feel free to write me at e•••••••@gmail.com.
Experience
Program Manager - Strategy Profitability
Mar 2025 — Present · Bengaluru, IN
Leading the profitability, strategy and operations charter for world wide Market places- Responsible for automation and upstream defect elimination projects- Leading and program managing the TTR TP90/SLA Project world wide- Leading the New launches and onboarding of profitability tasks for World wide MPs-Leading the WBRs and QBRs for EU,US & JP Market place.
Education
Xavier Institute Of Management and Entrepreneurship
Master of Business Administration - MBA, Marketing
2015 — 2017
Ramadevi University
Bachelor of Commerce - BCom, Management, Business/Commerce, General
2011 — 2014
Skills
- Microsoft Office
- Customer Service
- Marketing Events
- Creativity Skills
- Written Communication
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