Ekagra Bhatia

Assistant Manager @Sahara Impex - India

Delhi, IN

Salesa) Ensure that targets are achieved and, where possible, exceeded,b) Devised, deployed and monitored processes to boost long-term business success and increase profit levels,c) Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers,d) Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.Customer servicea) Ensuring that customers are given considerate and responsible service throughout their visit,b) Deal with inquiries and complaints resolving the issue at the earliest opportunity in a professional manner.Training & Developmenta) Develop internal staff and promote progression within the group,b) Assist with store recruitment, new starter inductions, and staff training,c) Continual improvement of product packaging and design in response to consumer expectations.

International Institute of Sports & Management - IISM

Post graduate program in sports management

Heriot-Watt University

Master's degree

University of Delhi

Bachelor of Commerce