Eric J. Vollmer
IT Risk Director at USAA | Technology and Operational Risk Senior Leadership | Financial Services Risk Expertise | Executive Board Service | Aspiring Voice Actor
- Role
- Director, IT Risk Management at USAA
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Eric J. Vollmer
Accomplished technology and operational risk leader with distinguished performance, and significant experience in financial services. Proficient in directing, planning, development, continuous improvement, strategic implementation, and integration of technology and enterprise governance, risk, and compliance programs. Skilled in project, PMO, and process management methodologies and techniques, personnel management, budgeting and business case development, vendor management, and strategic planning and execution. Bachelor of Science, Information Systems Master of Business Administration, Technology Management Master of Science, Computer and Information Technology CGEIT, CISA, CISSP, CRISC, CTPRP, and PMP certified Areas of expertise include: • Regulatory exam and inquiry response • MRA/audit response and remediation • Risk assessment, ranking, and normalization • Governance assessment and gap remediation • Risk Control Self-Assessment development • Technology policy compliance and exceptions • Policies/standards/procedures development • Audit planning, execution, and oversight • Technology controls analysis and documentation • Business continuity/disaster recovery planning • Metrics/KRI/KPI development and scorecards • Training program and course development
Experience
Director, IT Risk Management
Feb 2022 — Present · Cranberry Township, PA, US
Responsible for direction and execution of second line technology risk programs focusing on oversight of governance and risk management, risk partner engagement and communication strategy, analysis and engineering of targeted assessment execution and coverage plan development processes, evaluation and assessment of critical third party vendor cyber hygiene and resiliency readiness, quality assurance of first line regulatory responses, and leadership for group employee engagement program, as well as leadership and oversight for staff leaders and teams responsible for risk program delivery.
Education
Federal Bureau of Investigation, Pittsburgh Field Office, Citizen's Academy
Certificate
2015 — 2015
Hopewell High School
Diploma, Academic/Collegiate Focus
East Carolina University
Information Technology and Information Security Master's level coursework
University of North Carolina at Charlotte
Master of Business Administration (M.B.A.), Information Technology Management
Purdue University
Master of Science (M.S.), Computer and Information Technology; Technology Project Management
Clarion University
Bachelor of Science (B.S.), Information Systems
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