Elizabeth Stilwell

Healthcare Contact Center and Management Leader

Role
Manager Customer Solutions Center at Piedmont
Location
Decatur, GA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Elizabeth Stilwell

Experienced leader with 20+ years experience in customer service and contact center…

Experience

  1. Manager Customer Solutions Center

    Piedmont

    Apr 2016 — Present · Atlanta, GA, US

Education

  • Clayton State University

    MBA

    2007 — 2009

  • University of Phoenix - Atlanta Campus

    BSBM

    2002 — 2005

Skills

  • Customer Retention
  • Customer Service
  • Change Management
  • Strategic Planning
  • Forecasting
  • Software Documentation
  • Strategy
  • Team Leadership
  • Training
  • Analysis
  • Call Center
  • Performance Management
  • Crm
  • Visio
  • Metrics
  • Data Analysis
  • Contact Centers
  • Access
  • Project Management
  • Program Management
  • Integration
  • Budgets
  • Call Centers
  • Vendor Management
  • Management
  • Team Building

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