Emma Stephens

Head of People, Reward and Shared Services @IAG Loyalty

Newbury, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2021 — Present

Head of People, Reward and Shared Services @IAG Loyalty

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London, GB

Reporting to our Chief People Officer, I’m leading the People teams across IAGL that are accountable for People Partnering, Org design and effectiveness, People shared services including People Advisory, Operations and Payroll, our HR Tech stack, Total Reward, Recognition, our Guidelines and approaches (think leave etc) and our Workspaces.

EDUCATION

1999 — 2002

University of Kent

Industrial Relations & Human Resource Management:Social Policy, Industrial Relations & Human Resource Management:Social Policy

SKILLS

Management DevelopmentPolicySuccession PlanningRecruitingRecruitment AdvertisingMicrosoft OfficeOrganizational DevelopmentInternal CommunicationsTupeSourcingHuman ResourcesPerformance ManagementCulture ChangeJob EvaluationHrisHR PoliciesTeam ManagementTalent AcquisitionPersonnel ManagementGraduate RecruitmentTrainingSix Sigma Yellow BeltEmployee RelationsTalent ManagementExecutive SearchHR ConsultingInterviewsCompetency Based InterviewingHR TransformationProcess ImprovementAssessment CenterJob DescriptionsLeadershipChange ManagementEmployment LawBusiness Process ImprovementEmployee EngagementNegotiationPrince2Organizational Design

ABOUT EMMA STEPHENS

A trusted, commercial and pragmatic senior HR professional and people leader with a passion for achieving business goals and creating a great place for everyone at work. Extensive experience in partnering and coaching senior leaders and their teams. Proven history of developing and implementing successful people initiatives including organisation design, organisation development, employee engagement, recruitment and talent management.Recent years have been focused on partnering senior leaders to build agile based operating models to support digital and customer experience transformation programmes.

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Emma Stephens — Head of People, Reward and Shared Services at IAG Loyalty in Newbury, GB | Unifers