Eittay Basly
CRM Manager at HKS, Inc.
- Role
- Crm Manager at HKS, Inc.
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
Experience
Crm Manager
Jul 2024 — Present · US
User Adoption & Training: Implement comprehensive training programs and create detaileddocumentation for new Salesforce features, boosting user adoption by ~25% and improving overallsystem utilization-Systems Integration: Integrate Salesforce with Microsoft 365 Sharepoint, ServiceNow, and Asanaautomating key workflows and eliminating data silos, which reduces manual data entry by 40% andimproves cross-departmental productivity-Analytics & Reporting: Develop a robust reporting framework and interactive dashboards to monitorsales pipeline performance and engagement metrics, enabling leaders to identify bottlenecks anddriving a 10% increase in quarterly sales opportunities-License Management & Security: Optimize license allocation and usage monitoring, savingapproximately $10K annually by reclaiming unused licenses. Enhance security and compliance byleveraging Salesforce Event Monitoring to detect anomalies and proactively address potential risks.
Education
American Jewish University
Bachelor’s Degree, Communication and Media Studies
Skills
- Public Speaking
- Swift Programming Language
- Social Networking
- Photoshop
- Salesforce.com Administration
- Salesforce.com
- Teamwork
- Mac Os
- Html
- Customer Service
- Microsoft Office
- Event Planning
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Event Management
- Cascading Style Sheets (Css)
- Microsoft Word
- Social Media
- Leadership
- Marketing
- Apex Programming
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