Eileen Battee
Information Technology Project Manager, ICAgile Certified Professional
- Role
- Project Manager Information Technology at Sandy Spring Bank
- Location
- Gettysburg, PA, US
- LinkedIn followers
- 500 followers
About Eileen Battee
Delivery focused collaborative relationship builder with consistent track record of delivering business and technology projects that achieve business goals. My experience in customer facing, operations, contact center, process improvement, and business and IT project management uniquely positions me to understand the needs and challenges faced by all stakeholders, and having been in their shoes I can relate which enables me create inclusive partnerships that enable teams to deliver successful projects.
Experience
Project Manager Information Technology
Dec 2020 — Present
Education
Boston University
Certificate Program, Business Analysis
King's College
Associate's degree, Business Administration and Management, General
Boston University
Certificate Program, Project Management
Boston University
Certificate Program, Business Process Management
Boston University
Certificate Program, Consulting
Skills
- Project Management
- Program Management
- Strategic Planning
- Vendor Management
- Business Strategy
- Change Management
- Microsoft Project
- Microsoft Project Server
- Collaborative Leadership
- Collaborative Problem Solving
- Financial Services
- Business Process Improvement
- Third Party Vendor Management
- Operations Management
- Call Center Management
- Contact Centers
- Workforce Management
- Call Center Development
- Contact Center Management
- Contact Center Operations
- Retail Banking
- Branch Administration
- Consumer Lending
- Sales Operations
- Process Engineering
- Customer Relationship Management (Crm)
- Software Development Life Cycle (Sdlc)
- Business Analysis
- Risk Management
- Business Acumen
- Program Coordination
- Business Process
- Business Planning
- Business Transformation
- Business Process Design
- Business Management
- Enterprise Project Management (Epm)
- Program Implementation
- Analytical Skills
- Dmaic
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