Eileen Rose
Vice President Client Relationship Management J P Morgan Payments @J.P. Morgan
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WORK HISTORY
Vice President Client Relationship Management J P Morgan Payments @J.P. Morgan
London, GB
EDUCATION
University College Cork
BA (Joint Hons.) History and Spanish
ABOUT EILEEN ROSE
Senior payments and client strategy leader with extensive experience across Merchant Services and Issuer Relations, operating at scale across EMEA and global markets.I currently manage senior, multinational merchant relationships at J.P. Morgan, with responsibility for revenue growth, retention, renewals and expansion of payment products and value‑added services. I work closely with clients, issuers and internal product, risk and technology teams to optimise payment performance, improve authorisation rates, reduce fraud and enhance customer experience.Previously, I led issuer relationships across EMEA and key global corridors, delivering double‑digit authorisation uplifts and meaningful reductions in false declines through data‑led optimisation and close collaboration with issuing banks and networks. I am recognised as a trusted advisor on payments regulation and market change, including PSD2, SCA and evolving authentication frameworks.I am particularly interested in roles where payments strategy, commercial outcomes and client trust intersect — and where thoughtful, data‑driven leadership can deliver measurable impact at scale.
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