Eileen Martinez

Experience

1. Director of Human Resources

   ITS, LLC

   Jul 2024 — Present · Colorado Springs, CO, US

   As Director of HR and key member of the executive leadership team, I lead all facets of the HR function—aligning people, process, and performance to enable business growth and compliance across a complex government contracting environment.Key Achievements & Leadership Impact:Designed and implemented enterprise-wide HR systems and workflows, increasing process efficiency by over 60% and improving employee lifecycle visibility.Modernized total rewards strategy—spearheading vendor negotiations, open enrollment automation, and multi-line benefits management (health, dental, vision, life, FSA, 401k).Serve as Plan Administrator for all benefit programs, leading ACA/IRS filings, compliance reporting, and vendor escalations across multiple carriers.Built a scalable compliance infrastructure, overseeing AAPs, ADA, FMLA, VETS-4212, and federal/state labor law changes across multiple states.Partner closely with the CEO and senior leaders on workforce planning, org design, DEI strategy, and succession planning.Developed and delivered HR training programs in compliance, respectful workplace practices, interviewing, and policy adherence.Led national veteran hiring initiatives, including SkillBridge and Hiring Our Heroes—earning multiple Platinum HIRE Vets Medallion Awards.Act as HR consultant to managers—guiding complex employee relations matters, ADA accommodations, handbook policy interpretation, and litigation risk mitigation.Responsible for all federal/state leave programs (FMLA, Paid Family Leave, State Disability), and administer leave tracking systems across jurisdictions.Partner with benefits brokers and underwriters to lead annual renewals, trend analysis, and cost containment strategies.