Eduardo A.
- Role
- Senior Network Engineer at HCLTech
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
Experience
Senior Network Engineer
May 2019 — Present · Tacoma, WA, US
o Resolve incidents, problems, and change requests in accordance with service-level agreements (SLA’s) and approved maintenance windows.o Proactively identify customer problems and future needs.o Install and configure hardware and software according to design specifications.o Test and troubleshoot new installations.o Produce and maintain documentation.o Correct errors and deficiencies & continuously expand product proficiency/product diversity.o Work closely and collaborate with higher and lower level technicians and engineers.
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