Ehtesham Alam
Strategic CX Leader | Digital Transformation | GenAI & Automation in CX | GCC & BPO Expertise | Open to Relocate to UAE | Driving Customer-Centric Growth
- Role
- Agm - Digital Transformation at Tata Consultancy Services
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Ehtesham Alam
Customer Experience (CX) and transformation leader with 20+ years of success across…
Experience
Agm - Digital Transformation
Jul 2024 — Present · Mumbai, IN
Driving Customer Experience transformation.
Education
Barkatullah University, Bhopal
Master of Business Administration - MBA
2002 — 2004
Rani Durgavati University
Bachelor of Science - BS
2000 — 2002
Indian Institute of Management, Indore
Executive Program in Digital Transformation.
2021 — 2022
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