Ehtesham Alam

Strategic CX Leader | Digital Transformation | GenAI & Automation in CX | GCC & BPO Expertise | Open to Relocate to UAE | Driving Customer-Centric Growth

Role
Agm - Digital Transformation at Tata Consultancy Services
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Ehtesham Alam

Customer Experience (CX) and transformation leader with 20+ years of success across…

Experience

  1. Agm - Digital Transformation

    Tata Consultancy Services

    Jul 2024 — Present · Mumbai, IN

    Driving Customer Experience transformation.

Education

  • Barkatullah University, Bhopal

    Master of Business Administration - MBA

    2002 — 2004

  • Rani Durgavati University

    Bachelor of Science - BS

    2000 — 2002

  • Indian Institute of Management, Indore

    Executive Program in Digital Transformation.

    2021 — 2022

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Ehtesham Alam — Agm - Digital Transformation at Tata Consultancy Services in Mumbai, MH, IN | Unifers