Elizabeth Hilton
Curiosity-Driven Researcher | Insights + Trends Enthusiast | User Research Professional
- Role
- Ux Research Consultant at UserTesting
- Location
- Colorado Springs, CO, US
- LinkedIn followers
- 500 followers
About Elizabeth Hilton
I am a student at heart. An always curious, perpetual learner who reads, listens, and…
Experience
Ux Research Consultant
Apr 2023 — Present
Manage 38+ customer accounts representing $4M+ in annual contract value. Advise and consult customers across various industries, from small businesses to Fortune 50 companies, on establishing and developing their internal research practices. Onboard and train customers by teaching UXR and UserTesting best practices. Assist customers in identifying research objectives, writing test plans, building studies, and analyzing results. Arm both researchers and designers with the skills required to conduct effective qualitative and quantitative research across the product development lifecycle (PDLC).Lead Change Management Programs (aka Workshops) on the topics of Research Operations, UX Measurement and Benchmarking, and UX Research Democratization. Build customer relationships by collaborating with the Sales and Customer Success teams to act as a strategic UXR resource.
Education
Fordham University
Bachelor of Arts - BA, International Political Economy
New York University
Master of Arts - MA, International Relations
Skills
- Creative Solutions
- Spanish Translation
- Priority Management
- Microsoft Word
- Organization Skills
- Mac Os
- Teamwork
- Efficent
- Communication
- Time Management
- Microsoft Publisher
- Customer Service
- Social Media
- Microsoft Excel
- Powerpoint
- Team Building
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