E. Grace Feldman

E. Grace Feldman

Director, Practice Improvement and Consulting @National Council for Mental Wellbeing

Washington, DC, US
MOBILE NUMBERS
+12•••••••38

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WORK HISTORY

May 2024 — Present

Director, Practice Improvement and Consulting @National Council for Mental Wellbeing

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Lead initiatives to advance the uptake and implementation of alternative payment models (APMs) in behavioral health~- Lead a $72 million strategic philanthropic investment to strengthen and sustain certified community behavioral health centers (CCBHCs) in three states through impact-driven consulting and technical assistance- Thought leader and subject matter expert on APMs for managed care organizations and behavioral health providers to improve quality of care and cost- Drive KPI identification, development, and streamlined reporting process to align with organizational and funder strategic priorities- Direct and lead training and technical assistance strategy for a Medicaid managed care organization\'s (MCO) behavioral health value-based care glidepath- Collaborate in cross-functional leadership teams on business development opportunities and operational improvement activities

EDUCATION

N/A

The University of North Carolina at Chapel Hill

MPH, Health Behavior

N/A

The George Washington University

BA, Sociology

SKILLS

FundraisingVolunteer ManagementResearchNon-ProfitsProgram MonitoringPublic RelationsProgram ManagementOutcomes ResearchBudgetsPublic PolicyHealth EducationCapacity BuildingPublic HealthGrant WritingProgram EvaluationNonprofitsPolicyProgram ImplementationProgram DevelopmentData AnalysisHealth Program PlanningLiterature Reviews

ABOUT E. GRACE FELDMAN

Over 15 years of experience working for and alongside health care providers, state and federal government, payers, and non-profits. I have devoted my career to improving population health and health care operations and quality through leading with authenticity and integrity first. I am a proven, results-driven leader. Accomplishments include:Driving over new providers into a value-based care model through leadership oversight of over 20 pieces of collateral, including webinars, reference guides, and videosLeading $72 million investment to advance and sustain access to behavioral health careReducing patient no-show rate from 25% to 17% in one month and increasing documentation to improve revenue by developing and implementing with the clinical team an operational strategy 🧍‍Creating customer and employee experience strategies and operations to bolster company/agency culture🤝Developing lasting, trust-based relationships with strategic partners, contractors, clients, and staffI thrive when I am:🧠 Solving strategic, high-priority problems with a low-ego, solution-oriented team that understands that group success=individual success🧭 Supporting the C-Suite to make important business decisions that will positively change lives and improve the bottom line, whether that\'s employee experience initiatives or creating new business lines Working on a few different projects/programs at once. Finding synergies between activities energizes and motivates meConstantly learning. I love to read about industry trends, the latest research, and genuinely learn from my colleagues with different backgrounds and skill sets from my own‍ Leading and coaching others, both as a peer and a supervisor, to their maximum potential, and finding ways to align interests with business priorities

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