Eglee Katherine Mendoza Angola
Sales Development Representative @Ens Security
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WORK HISTORY
Sales Development Representative @Ens Security
Miami, FL, US
Conducted 50+ outbound calls and emails daily, generating 25+ qualified leads per month and securing 8+ new B2B customers monthly.• Collaborated with Account Executives to close deals worth over $500K annually.• Managed a portfolio of 60+ client accounts, achieving a 90% client retention rate through tailored solutions and effective problem resolution.• Utilized Salesforce CRM to ensure accurate tracking of prospect interactions and sales pipeline performance.• Enhanced lead-to-customer conversion by 25% through compelling presentations and planning handoff meetings between leads and account managers.• Coordinated cross-departmental projects to refine lead qualification workflows, reducing response times by 15%.• Resolved complex customer issues, reducing escalations by 25%, while maintaining high satisfaction scores.
EDUCATION
Universidad Nacional Experimental del Tachira
Ingeniero Industrial
Universidad Centro Occidental 'Lisandro Alvarado'
Diplomado en Docencia Superior
Universidad Yacambu
Magister en Gestion de las Finanzas y los Negocios
SKILLS
ABOUT EGLEE KATHERINE MENDOZA ANGOLA
Industrial Engineer with a Business Master\'s Degree with more than 10 years of experience on Business Development, Marketing and sales and Education projects. Profesional Coach, Trainer and Specialized Writer in personal growth and E-learning.
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