Michaela Egan
HCM Account Manager
- Role
- Senior Account Manager at ROCKCREST
- Location
- Boulder, CO, US
- LinkedIn followers
- 500 followers
About Michaela Egan
Your HR technology should enable performance - not create roadblocks.Yet many organizations struggle to fully leverage their HCM systems due to a lack of internal expertise, unclear strategy, or misaligned resources.If you\'ve faced rushed or unsuccessful implementations, sluggish response times, limited support from your software provider, underused system capabilities, or disappointing ROI from your HR technology - you\'re not alone.Common challenges include- Gaps in configuration or inefficient workflow design- Incomplete or ineffective end-user training- Poor data quality and reporting issues- Integration breakdown or interface issues- Difficulty finding reliable, skilled support when you need itAt ROCKCREST, we help you overcome these obstacles quickly and efficiently.Founded in 2007, ROCKCREST is a specialist HCM consulting and staffing firm providing certified, deeply experienced consultants across all major HR technology platforms - including ADP, UKG, Workday, Dayforce, Paycom, SAP, Oracle and others.With nearly two decades of experience and a proven record supporting over 900 organizations nationwide, we deliver expert-level support to help you: Lead and execute HR system projects — from selection and implementation to go-live and support Address system issues — including configuration, integration, data conversion and reporting Drive adoption and performance — through tailored user training and system optimization Maintain operational excellence — with best practice administration and process improvements Resolve issues quickly — with flexible, qualified consultants ready to step in when neededWhat sets us apart is our commitment to understanding your unique environment and goals. Our consultants don’t just “fill gaps” - they integrate seamlessly, add strategic value, and help you drive meaningful outcomes from your HR technology investment.If you’re looking for a smarter, more reliable way to get expert HCM support, we’d be happy to connect. Contact me directly at m•••@rockcrest.com Or visit:
Experience
Senior Account Manager
Dec 2025 — Present · Boulder, CO, US
ROCKCREST is the leading HCM consulting and staffing firm for organizations seeking certified, specialized support across their HR systems. Since 2007, we’ve partnered with over 900 organizations to deliver tailored solutions that align with each client’s unique needs.We enable HR teams to operate more efficiently by providing expert consultants who support initiatives across the full HR technology landscape, including: Core HCM, Payroll, Benefits, Compensation, Time & Attendance, Absence Management, Scheduling, Workforce Management, Applicant Tracking Systems (ATS), Recruiting, Onboarding, Performance Management, Succession Planning, and Learning & Development.Our certified, highly experienced consultants deliver a comprehensive suite of services—ranging from day-to-day system maintenance and support to strategic advisory and full project delivery. This includes leadership on implementations, upgrades, system migrations, reconfigurations, data conversions, assessments, RFP and vendor selection, reporting and analytics, integrations, and long-term HRtechnology planning.We work across all major HR platforms, including ADP, UKG, Workday, SAP, Oracle, Dayforce, Infor, iCIMS, Paycom, Paylocity, Paycor, Cornerstone, and many others.To learn more, visit or contact me directly - I’d be happy to connect.
Education
Oklahoma State University
Bachelor of Science Business Administration , Marketing, Management, and Entrepreneurship
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