Emi Fukuda
Director of Operations | Expert in Business Development & Building Strong Interpersonal Relationships
- Role
- Director of Operations at Beme Hospitality Co
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Emi Fukuda
I am a multi-faceted professional with a proven track record of success in both the service industry and the corporate world. With years of experience in management in different settings, combined with a strong background in talent acquisition, business development, and leadership, I bring a unique skill set and approach to help any team succeed.Feel free to check out the menus at Torino Ramen and ICHI. Please reach out with any questions or for your catering needs:
Experience
Director of Operations
Apr 2025 — Present · Wilmette, IL, US
Lead operations for fast casual and full service Japanese dining concepts, overseeing staffing, budgeting, guest experience, and brand standards. Drive strategic initiatives to optimize processes, streamline workflows, and enhance team culture across both locations-Oversee daily operations for 50+ employees across front- and back-of-house teams, including hiring, training, scheduling, and performance management-Maintain consistent communication with stakeholders through performance updates, strategic planning discussions, and operational reporting-Implement standardized operating procedures to control food and labor costs while maintaining menu quality and consistency-Lead local community engagement partnerships to drive brand visibility, guest traffic, and revenue growth-Coach and develop front-of-house and back-of-house management teams to strengthen leadership, service standards, and operational execution-Analyze financial reports to guide budgeting, forecasting, and performance improvements-Ensure full compliance with health, safety, and labor regulations across both units.
Education
Augustana College
BA, International Business/Spanish
1999 — 2003
University of Illinois Chicago
MBA, Marketing
2009 — 2011
Skills
- Public Relations
- Retail
- Marketing Communications
- Social Networking
- Social Media
- Public Speaking
- Marketing
- Social Media Marketing
- Leadership
- Strategic Communications
- Research
- Market Planning
- Event Planning
- Event Management
- Access
- Marketing Strategy
- Nonprofits
- Marketing Research
- Creative Direction
- Advertising
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