Erin Ellisa Folker
- Role
- Clinic Director at Great River Health
- Location
- Mount Pleasant, IA, US
- LinkedIn followers
- 500 followers
About Erin Ellisa Folker
Work hard and others will do your bragging for you\"~ my Uncle Bob. My career…
Experience
Clinic Director
May 2021 — Present
Oversee daily operations for a family practice clinic supporting 5 physicians, 5 midlevels, and 35 office staff (LPNs, MAs, CNAs, Laboratory, Scheduling, and Support Specialists).Manage the yearly clinic budget of $5M and all HR/Accounting tasks.Create and revise standard operating procedures and educate staff.Implemented 3 new software programs and transitioned to a new electronic medical record system to streamline visits and close patient care gaps.
Education
Iowa Wesleyan College
Bachelors, Communication
1998 — 2000
University of Iowa
Masters, Healthcare Administration
2009 — 2011
Skills
- Excel
- Strategic Planning
- Employee Relations
- Customer Relations
- Training Delivery
- Policy
- Lean Initiatives
- Process Improvement
- Employee Engagement
- Healthcare
- Human Resources
- Powerpoint
- Microsoft Excel
- Operational Efficiency
- Strategy
- Team Building
- Management
- Lean Healthcare
- Leadership
- Lean Manufacturing
- Diversity Training
- Word
- Program Management
- Management Consulting
- Customer Engagement
- Data Analysis
- Six Sigma
- Customer Loyalty
- Development of Policies
- Customer Service
- Cross-Functional Team Leadership
- Customer Satisfaction
- Training
- Strategy Development
- Peoplesoft
- Marketing
- Training & Development
- Corporate Policies
- Implementation of Policies
- Product Management
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