Efrain Restrepo

Assitant General Manager @Parker Hospitality

Chicago, IL, US

Operational Oversight: Manage daily restaurant operations, ensuring smooth shifts and exceptional guest experiences. This includes organizing, supervising, and ensuring compliance with health and safety standards. • Staff Management: Assist in hiring, training, and developing staff members. Provide ongoing feedback, conduct performance reviews, and handle scheduling to ensure optimal staffing levels. • Guest Relations: Address guest complaints and strive to turn dissatisfied patrons into return customers by maintaining high service standards. • Financial Management: Oversee inventory, ordering of food and supplies, and control costs related to food, beverages, and labor to optimize profits.