Eric Fernandez
Entry-Level IT Support | Change Agent | Credible Messenger | Google IT Support Professional Certificate (2025) | Seeking New Opportunity in Tech Field
- Role
- Delivery Driver at Uber
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Eric Fernandez
A former Youth Development Professional (YDS) pursuing a new career in Information Technology after leaving a successful 10-year career mentoring and counseling justice-involved youth and young adults across NYC. Successfully transitioned into tech with the recent completion of the Google IT Support Professional Certificate through St. Nick Alliances in Brooklyn. Leveraging extensive experience in customer-facing roles to provide exceptional technical support, specializing in complex problem diagnosis, documentation, project coordination, and proactive solutions.
Experience
Delivery Driver
May 2022 — Present · New York, NY, US
Education
The New School
Credible Messenger Mentoring Certification
2017 — 2017
Columbia University
Justice-in-Education Scholar
2015 — 2015
Borough of Manhattan Community College
Associate of Arts (AA), Liberal Arts
2015 — 2020
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