Efe L. Otakore

WORK HISTORY

EDUCATION

SKILLS

ABOUT EFE L. OTAKORE

and Master over ’ in Elicitation and Stakeholder Collaboration, Requirements Gathering and Management, Change and Business Improvement Management, Strategy Analysis, Solution Evaluation and Enterprise Transformation with a degree in Computer Science and an MBA from the University of Nicosia in Cyprus.With over 11 years’ experience in the, and the industry, I have successfully managed complex projects, multi-functional teams and diverse stakeholder groups to achieving key objectives and meeting desired needs.My primary deliverables on projects include:Product Reviews and ImprovementBusiness Process MappingSimplifying Technical DocumentationLeading Gap, Root Cause and SWOT AnalysisEnterprise Resource Planning (ERP) platform re-implementation and health scans providing end-to- end (E2E) solution recommendationsGuiding User Acceptance Testing (UAT) processesPromoting Agile (Scrum) methodologies. My immediate to any organisation is to amplify benefit realisation and team cohesion.Key : Supported the delivery of a lean and clean suite of ITSM modules with Out-of-the-Box (OOTB) implementation in record time for a multinational IT company. I supported the TOM team by promoting user adoption and speeding up the work – facilitated workshops with stakeholders in various geographical locations, led train-the-trainer sessions and created simplified business and functional requirement documents (BRDs and FRDs) Carried out a forensic health scan of a multinational company’s instance to ascertain the current value of the platform and the opportunities available. I modelled the user experience journey capturing pain points and gaps before detailing benefits realization from solution proposal and license implications I outlined the process map of the application process and how funds were to be made available per milestone for an oil and gas company awarded a contract for installation of a mini-gas plant valued at £1.1 million, drawing attention to key performance indicators (KPIs); engaging with senior stakeholders in the bank, the customer’s business and contract owners ensuring every party was on the same page for a successful project delivery.Engagement Tools: Suite| Microsoft Office 365 including Excel, Word, Outlook & PowerPoint | LucidChart | Teams | Zoom| Sharepoint |Dynamics 365 Suite and PowerApps including PowerBI