Elaine Gossard
Implementation Director and Team Lead at Epic
- Role
- Implementation Director and Team Leader at Epic
- Location
- Madison, WI, US
- LinkedIn followers
- 500 followers
Experience
Implementation Director and Team Leader
Jul 2019 — Present · Madison, WI, US
Manage application teams through implementation cycle: scoping, configuration, testing, training, operational readiness, and go-live-Analyze current practices and identify growth areas across customer revenue cycle to improve cash flow and drive staff productivity-Collaborate with customer executives on strategic planning to improve patient care and bring together the business needs of key stakeholders-Design and oversee training programs to effectively prepare 1200 end users for system and operational changes-Lead internal and external process improvement initiatives to optimize the quality and efficiency of implementations.
Education
Miami University
Bachelor of Engineering (B.E.)
2015 — 2019
Skills
- Microsoft Office
- Management
- Time Management
- Strategic Planning
- Interpersonal Communication
- Public Speaking
- Powerpoint
- Microsoft Excel
- Matlab
- Rstudio
- Team Leadership
- Customer Service
- Event Planning
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