Edwin Benitez

Escalation Advocate @ Afterpay | Customer Success & AI

Role
Escalation Advocate at Afterpay
Location
Antioch, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Edwin Benitez

Expertise in troubleshooting, back-end configuration, and customer satisfaction drives impactful solutions, aligning technical capabilities with customer needs. Currently pursuing a Bachelor of Science in Engineering Technology at DeVry University to deepen technical knowledge. Passionate about leveraging AI and technical discussions to support scalable customer success and operational excellence in SaaS and hardware/software integration sectors.

Experience

  1. Escalation Advocate

    Afterpay

    Oct 2025 — Present

Education

  • DeVry University

    Bachelor of Science - BS

    2025 — 2028

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Edwin Benitez — Escalation Advocate at Afterpay in Antioch, CA, US | Unifers