Edwina A.

About Edwina A.

I am all about optimizing talent and development opportunities. I am a Workforce Specialist with a toolkit to tackle many initiatives. I have a background in Talent Acquisition, Customer Service and Workforce Development & Program coordination. I am an advisor, consultant, and a resource. I aim to allow people to work at the top of their scope thus providing opportunity for organizations to capitalize from full utilization of key talent. It\'s a win-win!\"Creating avenues where barriers previously existed.\"

Experience

1. Senior Workforce Specialist

   Providence

   Jun 2021 — Present · OR, US

   Workforce Strategy and Analytics programmatic team member. Functions as an accelerator for the team’s maturation process, through filling in skills gaps, delivering process improvement activities, project management, change management, and business analysis or program coordination. Participated in advancing team best practices and developing standard operating procedures.Early adopter of Azure DevOps- laid a foundation how the team would adopt and work within Azure DevOps. Designed and implemented a process flow for a clinical student pre-boarding program that utilized Power Automate to decrease manual employee inputs, by more than 75%. New augmented process allowed for employees to focus less on repetitive tasks, and to spend more time working strategically. Enabled a Flexible Work model – Established a path and organized implementation of essential process changes, activities, and communications that needed to be carried out to enable a team environment that took a department from a fully onsite model to a flexible hybrid work model. Increased employee satisfaction. Change Management for a departmental re-organization – Change activities allow for a department redesign which was smooth transition for employees, and a seamless reorganization which was easy for clientele to follow.Design of work intake process & tool – Designed a streamlined process and structure for our team to receive work requests. Utilized PowerApps to create a detailed request app. International Hiring Project – Provided project support for a system-wide initiative aiming to fill staffing holes with internationally educated and trained clinicians.

Education

• Portland State University

  Bachelor of Science (BS), Human Resources Management, Minor - Sustainability

  2010 — 2012

• Mt. Hood Community College

  Associate of Science (AS), Business Administration and Management, General

  2007 — 2009

Skills

• Hiring
• Recruiting
• Outlook
• Typing
• Behavioral Interviewing
• 10 Key
• Telephone Skills
• Training
• Customer Satisfaction
• Sharepoint
• Microsoft Outlook
• Meeting Planning
• Bartending
• Teamwork
• Customer Service
• Hospitality
• Critical Thinking
• Powerpoint
• Microsoft Excel
• Inventory Management
• Sourcing
• Office Management
• Taleo
• Time Management
• Cashiering
• Communication Skills
• Human Resources
• Applicant Tracking Systems
• Microsoft Word
• Administrative Work
• Phone Screening
• Team Leadership
• Employee Relations
• Food Service
• Computers
• Answering Phones
• Data Entry
• Talent Acquisition
• Social Media
• Microsoft Office