Edwin Pellot
Senior Territory Service Manager @ Omnicell
- Role
- Senior Territory Service Manager, Field Service at Omnicell
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Edwin Pellot
A driven, customer-centric leader with 20+ years of experience driving service excellence…
Experience
Senior Territory Service Manager, Field Service
Mar 2023 — Present · Raleigh, NC, US
Manages service delivery, service quality, and customer satisfaction within the territory. Directly selects, develops, evaluates, and manages Technical Service Managers (TSMs), Technical Service Engineers (TSEs), and third parties to ensure the efficient delivery of high-quality field service. Coordinates on customer issues and process issues which involve Sales, Operations, and Service. Manages all large field service projects within the territory. Develops and improves processes, systems, and tools to better deliver Field Services and all Services.
Education
The Technical Institute of Camden County
Introduction to Healthcare Careers
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