O. Igele

Solutions Consultant @Tecnotree Corporation

Wolverhampton, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2017 — Present

Solutions Consultant @Tecnotree Corporation

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Identified business and functional needs during the design and build process to modify proprietary software based on client business needs Aided in the completion of software updates keeping projects on time and under budget Served as the conduit between the end users and software development team by participating in system testing, data validation, collection and documentation of software bug reports Acted as part-time onsite liaison between customer\'s project manager, end-users and software developers.•Responsible Solution design and integration engineer in designing and developing Business solutions.•Business Process Improvement.•Review, analyze and design solutions from User requirement specification document, Solution requirement specification and functional requirement.•Develop and updated documentation of business system requirements, writing functional specifications resulting in model templates for use with new clients.•Created use cases, flow charts, OO model, UML diagrams, process flows, task analysis, database diagrams, wire frames and screen mock-ups.•Assess implications of a given design current and future support model; and prepare an implementation and transition plan. •Understand and communicate all business process changes and highlight the implications on design.•Function as system integration and liaison/coordinator between other third-party systems for solutions with multiple vendors•Organize and coordinate solution design sessions with respective stakeholders as per solution•Liaise with business team for pilot execution and proof of concept.•Complete an analysis of the customer\'s business requirements, as it relates to technical infrastructure design, and ensure traceability of the design to the business requirements. •Conduct and coordinate regular team/project meetings to provide feedback and receive input from staff members.•Effectively manage stakeholders on the design approach for their requests.

SKILLS

3gComputer Network OperationsGsm2gBssTeam ManagementTelecommunicationsContact CentersUmtsManagementVasCustomer ServiceTeam LeadershipProject PlanningCustomer SatisfactionTroubleshootingBusiness AnalysisTransmissionCall CentersIpCustomer Experience

ABOUT O. IGELE

Solutions Consultant at Tecnotree Corporation

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O. Igele — Solutions Consultant at Tecnotree Corporation in Wolverhampton, GB | Unifers