Edwin Hetz

Industry Expert - Demand Generation and Student Enrollment Management across Verticals

Role
Client Retention Specialist at The E.W. Scripps Company
Location
Phoenix, AZ, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Client Retention Specialist

    The E.W. Scripps Company

    Jan 2022 — Present · Phoenix, AZ, US

    Responsible for enhancing client marketing longevity with E.W. Scripps\' local Phoenix, AZ affiliate: KNXV/KASW. Combining a background in data analytics and client-facing management experience, the core duties have been:1) Identifying what drives client churn2) Analyzing areas of overlap3) Outlining methods to increase client longevity from the beginning4) Organizing Account Executive client onboarding/management for the best results from the onsetSince joining, the Retention Specialist markets have achieved: 1) 15% Revenue Growth YOY2) 54% Client Retention Growth YOY3) 17% Revenue per Advertiser Growth YOY

Education

  • Thunderbird School of Global Management

    MS

    2012 — 2013

  • Claremont McKenna College

    Bachelor of Arts (BA)

    2006 — 2010

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