Edwin Charles
HRSS Director
- Role
- Director Hrss at Aptean
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Edwin Charles
With 19 years of experience in HR operations, transformation, and data-driven strategies,…
Experience
Director Hrss
Aug 2023 — Present · IN
Global HR Operations, HR system and Data AnalyticsSpearheading global HR Shared Services, overseeing end-to-end Hire-to-Retire operations, with a strategic focus on process excellence, data-driven decision-making, and digital transformation. Driving global HR systems governance and transformation, including optimization of Oracle HCM and in-house platforms, enhancing system agility, scalability, and user experience. Leading enterprise-wide transitions and service delivery operations, ensuring seamless integration of processes and technologies across geographies. Architected and implemented custom in-house HR applications and modules, enabling increased control, cost efficiency, and alignment with evolving business needs. Collaborating with global stakeholders and HR leadership to align shared services strategy with organizational priorities, ensuring timely, compliant, and data-intelligent service delivery. Championing HR data analytics and reporting to deliver actionable workforce insights, support strategic talent decisions, and improve operational performance. Defining and executing the global HR Shared Services strategy aligned with organizational objectives, ensuring scalable, cost-efficient, and employee-centric service delivery across geographies. Establishing and monitoring SLAs/KPIs for global HR operations, ensuring high-quality service delivery, continuous improvement, and adherence to compliance and regulatory requirements. Building and mentoring high-performing HRSS teams, foster a culture of accountability, innovation, and service excellence while driving capability uplift across service hubs.
Education
Loyola College
Bachelor of Commerce (B.Com.) and MBA human resources
2003 — 2006
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