Edward van Ness
Experienced Manager, Sales Representative, and Customer Service Specialist
- Role
- Operations Manager at LA Fitness
- Location
- Jackson Township, NJ, US
- LinkedIn followers
- 500 followers
About Edward van Ness
Knowledgeable, hardworking, and highly motivated professional with a background as a…
Experience
Operations Manager
Jul 2022 — Present · Howell, NJ, US
Ensured our members received exceptional service from a friendly staff in a clean and well-maintainedfacility.• Supervised all fitness, babysitting, and janitorial staff.• Hired and trained new team members for front desk and janitor duties.• Addressed all member issues in a professional and timely manner.• Coached front desk staff on new member and membership renewal opportunities.• Conducted regular performance reviews with all team members• Achieved biweekly bonus through membership renewals and incremental sales.• Contacted members regarding declined billing to update payment method.• Managed payroll and supply ordering to remain within allotted budget.• Coordinated vendors to maintain facility and make necessary repairs.• Ensured all gym equipment was serviced and maintained to minimize impact to members.• Checked pool on regular interval for proper chemical levels.
Education
Embry-Riddle Aeronautical University
Bachelor of Science (BS), Meteorology
2003 — 2008
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