Ed Fennell
- Role
- Disruptive Innovations
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Ed Fennell
Senior Contact Center leader with over 25 years’ experience in leading large scale…
Experience
Present
Skills
- Business Process Improvement
- Recruiting
- Management
- Operations Management
- Enterprise Software
- Strategy
- Program Management
- Call Centers
- Healthcare
- Insurance
- Team Leadership
- Outsourcing
- Integration
- Banking
- Risk Management
- Strategic Planning
- Health Insurance
- Process Improvement
- Performance Management
- Business Transformation
- Change Management
- Customer Service
- Budgets
- Training
- Customer Satisfaction
- Analytics
- Leadership
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