Edward M. Smathers
President Field Service & Laboratory Operations Consultant @Labserve Consulting Inc
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WORK HISTORY
President Field Service & Laboratory Operations Consultant @Labserve Consulting Inc
US
LabServe Consulting Inc. is a growing laboratory service and consulting firm focused on helping analytical labs stay operational, compliant, and efficient. We specialize in chromatography instrumentation support and provide strategic guidance for new and expanding labs across environmental, cannabis, and life sciences industries.With a combined 50+ years of technical and process engineering experience, our leadership team now includes two additional partners who actively contribute to client service delivery, internal decision-making, and long-term planning. Together, we bring both hands-on expertise and strategic insight to every client engagement.Current Service Capabilities- Preventative maintenance and repair of GC, LC, and MS systems- Operational Qualification (OQ) and validation protocol execution- Instrument sourcing and installation support- Documentation aligned with EPA methods and ISO 17025 standards- Support for lab layout, startup planning, and SOP guidanceIndustries & Methods Served- Environmental (PFAS testing, 1,4-Dioxane, VOCs, etc.)- Cannabis (residual solvents, potency, heavy metals)- Industrial R&D and regulated contract labsOEM Platforms Supported:Agilent, Waters, PerkinElmer, Shimadzu, Thermo — including GC, LC, GC/MS, and LC/MS systemsRecent Highlights- Requalifying legacy Agilent and Waters systems for FDA-regulated operations- Supporting the launch of a PFAS lab in Albany, NY- Developing ISO 17025-aligned QMS and SOP templates for startup labsWhile we’re growing, we remain grounded in personal service, integrity, and a practical understanding of each client’s constraints. Our clients value us for our responsiveness, cross-platform expertise, and ability to support them from initial setup through ongoing compliance.
EDUCATION
Genesee Community College
AAS, Engineering Drafting and Design
SKILLS
ABOUT EDWARD M. SMATHERS
With over 20 years of field service experience across chromatography, GC, LC, and mass spec platforms, I founded LabServe Consulting Inc. to help laboratories stay compliant, efficient, and operationally excellent.We serve environmental, cannabis, and industrial labs with- Preventative maintenance & repair- Operational qualification (OQ) & validation- Lab relocation, buildout planning, and instrumentation consulting- ISO 17025 QMS & compliance documentation supportClients choose LabServe because we combine OEM-level knowledge with small-business speed and transparency.Building lasting client relationships is central to my success at LabServe Consulting Inc. Whether it\'s a one-time repair or a long-term service contract, I prioritize transparency, responsiveness, and technical integrity. My approach has helped secure multi-year contracts, retain high-trust partnerships with cGMP and EPA-regulated labs, and expand LabServe\'s footprint via word-of-mouth referrals. I view every interaction as an opportunity to build trust, not just complete a task.Outside of consulting, I co-founded Dig The Falls, a statewide environmental preservation project, and authored a top-selling waterfall guidebook - Waterfalls of New York State. These projects reflect my dedication to stewardship, whether it’s protecting nature or optimizing your lab.Let’s connect if you need reliable lab service, are launching a new lab, or want help navigating compliance.
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