Edward Santandrea
Solutioning & Building in Salesforce | 7X Salesforce Certified | Sales Cloud | Service Cloud | Salesforce Implementation Expert
- Role
- Salesforce Business Analyst at New England Biolabs
- Location
- Fairfield, CT, US
- LinkedIn followers
- 500 followers
About Edward Santandrea
Experienced Sales & Marketing professional, skilled in Client / Product / Project Management & OperationsSelf-described Matrix Thinker that culls data and insights into strategies that drive revenue. Client centric team leader that excels at core competency identification and strategic implementation. A manager that is both analytical and hands with top clients.Specialties: Client Management Core Competency Identification Business Model Development Matrixed Project Management Salesforce CRM Implementations Pardot Marketing Automation implementations Process ImprovementCertifications: Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Cloud Consultant Salesforce Certified Pardot Consultant
Experience
Salesforce Business Analyst
Sep 2023 — Present · Fairfield, CT, US
Education
King and Low Heywood Thomas School
High School
1980 — 1984
University of Connecticut
MBA, Marketing
1994 — 1998
Ithaca College
Bachelor of Science (BS), Telecommunications Management
1984 — 1988
National Sustainable Building Advisor Program
CSBA, Sustainable Building
2010 — 2010
Skills
- Strategy
- Competitive Analysis
- Crm
- Product Management
- Direct Marketing
- Product Development
- Marketing Strategy
- Marketing
- Product Marketing
- E-Commerce
- Management
- Customer Retention
- New Business Development
- Cross-Functional Team Leadership
- Project Management
- Start-Ups
- Strategic Partnerships
- Customer Experience
- Leadership
- Business Strategy
- Sales
- Financial Services
- Email Marketing
- Services Marketing
- Contract Negotiation
- Creative Problem Solving
- Strategic Planning
- Analytics
- Account Management
- Customer Acquisition
- Integrated Marketing
- Brand Loyalty
- Multi-Channel Marketing
- Loyalty Programs
- Team Management
- Problem Analysis
- Customer Relationship Management (Crm)
- Problem Solving
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