Ed Santana
Research & Insights Operations Consultant @E.ON Next
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WORK HISTORY
Research & Insights Operations Consultant @E.ON Next
London, GB
Designing and embedding an always-on research function to drive product, service, and strategic decisions across E.ON Next.
EDUCATION
University for the Creative Arts
BA (Hons) , Graphic Communications
Surrey Institute of Art & Design
BA (Hons) , Graphic Communications
SKILLS
ABOUT ED SANTANA
I help organisations design and deliver meaningful products and services by combining strategic leadership, hands-on expertise, and a human-centred approach.With 19 years of design experience, I’ve navigated roles spanning leadership and hands-on delivery, crafting vision and strategy for global corporations and startups alike. My passion lies in bringing products and services to market that provide real value to their users, while aligning with business goals and defining clear measures of success to ensure meaningful outcomes.I thrive at every stage of the journey, from strategy to delivery, whether leading teams or engaging directly in product and service design. My approach prioritises collaboration, relational presence, and a focus on outcomes that matter for customers and stakeholders alike.Currently, I’m deepening my expertise in leadership and interpersonal dynamics through the \'Working With People – A Psychology of Awakening\' training. This work enriches my ability to lead with authenticity, manage team dynamics effectively, and foster environments where innovation and collaboration thrive.
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